Terms & Conditions

1. Introduction

These Terms and Conditions ("Terms") govern your use of Asqavet's website, platform, and services. By accessing or using our services, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not access or use our services.

Please read these Terms carefully before using Asqavet. Your continued use of the website and services will be deemed as your acceptance of these Terms.

2. The Service

Asqavet provides an AI-powered pet health consultation service that allows pet owners to:

  • Upload photos and voice recordings of their pets for health assessment
  • Receive AI-generated health insights and recommendations
  • Access veterinary guidance and support
  • Manage pet health records and information

The Service is designed to complement, not replace, professional veterinary care. Always consult with a licensed veterinarian for serious health concerns.

3. Account Registration

To access the Service, you must create an account by providing:

  • A valid email address
  • Your name and basic information
  • Information about your pet(s)

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account.

4. Use of the Service

By using Asqavet, you agree to:

  • Use the Service only for lawful purposes and in accordance with these Terms
  • Provide accurate and truthful information about your pet's health
  • Not use the Service to replace emergency veterinary care
  • Not share your account credentials with others
  • Not attempt to reverse engineer, decompile, or extract source code from our Service
  • Not use the Service in any way that could damage, disable, or impair our systems

5. Disclaimer of Warranties

IMPORTANT: Please read this section carefully.

The Service is provided "as is" and "as available" without warranties of any kind, either express or implied. Asqavet does not guarantee that:

  • The Service will be uninterrupted, timely, secure, or error-free
  • The results obtained from the Service will be accurate or reliable
  • Any errors in the Service will be corrected

Medical Disclaimer: Asqavet uses AI technology to provide health insights. While we strive for accuracy, AI-generated recommendations should not be considered a substitute for professional veterinary diagnosis and treatment. Always consult with a licensed veterinarian for medical advice.

6. User Responsibility

As a user of Asqavet, you acknowledge and agree that:

  • You are solely responsible for decisions made based on information provided by the Service
  • You will verify AI-generated recommendations with a licensed veterinarian before taking action
  • You understand that the Service is not a replacement for emergency veterinary care
  • You will seek immediate veterinary attention for emergencies

7. Limitation of Liability

To the maximum extent permitted by law, Asqavet shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

  • Loss of profits, data, or use
  • Injury or harm to pets resulting from use of the Service
  • Costs of procurement of substitute services
  • Any damages arising from your reliance on AI-generated recommendations

In no event shall Asqavet's total liability exceed the amount you paid for the Service in the 12 months preceding the event giving rise to the claim.

8. Intellectual Property Rights

All content, features, and functionality of the Service, including but not limited to text, graphics, logos, software, and AI models, are owned by Asqavet and are protected by international copyright, trademark, and other intellectual property laws.

You retain ownership of the photos and voice recordings you upload. By uploading content, you grant Asqavet a limited license to process and analyze your content solely to provide the Service to you.

9. Service Availability

We strive to keep the Service available at all times, but we reserve the right to suspend or discontinue the Service, or any part thereof, temporarily or permanently, with or without notice. We are not liable for any interruption or discontinuation of the Service.

10. Privacy and Data Processing

Your use of the Service is also governed by our Privacy Policy. Please review our Privacy Policy to understand how we collect, use, and protect your personal data.

11. Termination

We reserve the right to terminate or suspend your account and access to the Service at our sole discretion, without prior notice, for conduct that we believe:

  • Violates these Terms
  • Is harmful to other users, us, or third parties
  • Violates applicable laws or regulations

You may terminate your account at any time by contacting us at support@asqavet.com.

12. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of any material changes by posting the updated Terms on this page and updating the "Last Updated" date. Your continued use of the Service after changes constitutes acceptance of the modified Terms.

13. Governing Law

These Terms shall be governed by and construed in accordance with applicable laws, without regard to conflict of law principles. Any disputes arising from these Terms or your use of the Service shall be resolved in the appropriate courts.

14. Contact Us

If you have any questions about these Terms, please contact us at:

Email: info@asqavet.com

Last updated: December 1, 2025
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